The goal of Reference Services is to facilitate access to the library collection and support instructional programs by providing formal and informal bibliographic instruction. Assistance to users should provide guidance in pursuing information rather than providing the information itself. Librarians on duty will exercise judgment in determining application of this policy rather than favoritism to any one patron. The needs of the patron shall be regarded with utmost respect and on a professional level.
Services are available for individual patrons and for groups needing library instruction. Group instruction sessions are scheduled ahead by instructors.
The reference desk service is available at the hours that the library is open. The staff rotates desk duty devised by the library director. During slack periods, staff may engage in special assignments, read professional literature, examine new reference material and on-line databases.
The reference desk attendant:
- Answers questions about using the library catalog.
- Guides with OPAL/OhioLINK book searching and requesting items.
- Guides searching for journal article citations on databases.
To request an item from OhioLINK, the librarian points out the importance of searching FIRST the Lourdes catalog. A Lourdes University ID barcode is used to successfully complete the request process. Within 3-4 working days the item usually arrives at the circulation desk. An email will be sent through the Lourdes email account when the item has arrived.
Lourdes does not subscribe to all journal databases listed on the OhioLINK databases. Likewise, there are selective amounts of information accessible and appear as citation, abstract or full text. For journals not subscribed to by Lourdes, an extra service called Inter library Loan is used if needed. Requests for such service are available at the Circulation Desk with a possible fee. Printed copies from computer workstations costs 10 cent per sheet.