'11, BA, Social Work
Care Manager, Home Health Program, Unison Behavioral Health Group
Michelle regularly works with a caseload of 140+ in her current job. In her role, she conducts reviews and annual assessments, develops treatment plans based on symptoms, and assists clients cope with life, financial, housing, and health care issues.
"I enjoy working with this community of people. There is a stigma surrounding individuals with severe and persistent mental illness. My goal is to help them feel like normal individuals." Having obtained her master's degree and now pursuing her LISW (Licensed Independent Social Worker), she stresses the important role social workers play in society. "We don't just listen to our clients and learn of their problems. We develop a plan for them. Whether they use the plan is up to them. That is the client's self-determination."
Michelle encourages social workers to be stellar in their communications, and crisis management skills. "Our clients our counting on us to lead the way in developing coping skills so they can continue to function in a setting, identify patterns of crisis, and obtain health care providers to help improve their physical care. In addition to absorbing all that the wise Lourdes social work faculty including Jim Wares, Michelle advises students "to use common sense, be empathetic, and separate yourself from your work at the end of the day. This profession can be physically and mentally draining. It can be extremely challenging. However, when you make the slightest bit of difference in someone's life, it's totally worth it."