If you would like to change your account recovery options or add additional account recovery options, you can do so from the Lourdes Portal.


Under the orange Login button, click the Forgot Password link.


Enter MyAccount/Change Password


Once you have signed into the Lourdes Portal, Choose the MyAccount/Change Password link from the Launchpad.

Enter your password to log into MyAccount/Change Password manager.


Scroll to the bottom of the page and click Account Recovery Settings – Get Started.

account recovery settings button

Here you can edit your security questions or answers, add/edit your email recovery, or add/edit your phone recovery options.


If you need further assistance with your Lourdes University username and password, contact the ITS Helpdesk at: