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Frequently Asked Questions

Where do I get my Lourdes ID card?

Go to the Information Technology Office located in the basement of Russell Ebeid Hall (REH 003).

Why do I need a Lourdes ID card?

Your Student ID has your student ID number, which you can use to access Web for Students. You will also need your ID to use the Library, Bookstore, and the Academic Success Center.

What should I do if I lose my Lourdes ID card?

If you lose or misplace your Lourdes University Student ID, please contact the Information Technology Services Office immediately and we will deactivate your current card. Please note, there is a $6 fee to replace your Lourdes ID card.

To request your replacement Lourdes University Student ID, please visit the Student Accounts office in Mother Adelaide Hall, and pay the $6 replacement fee. Bring your receipt to the ITS office in the basement of Russel Ebeid Hall (REH 003) and we will immediately print your replacement.

Who do I contact for more information regarding the Lourdes ID card?

Please call the ITS Help Desk at 419-824-3807 or email at