Information Technology

Having issues with cell phone coverage on campus?

Cell phone coverage by various carriers may be spotty in some places on campus.  If you are having issues, we suggest turning on Wi-Fi calling.

What is Wi-Fi calling?

Instead of using your carrier’s network connection, users can make voice calls through a Wi-Fi network. That can include a Wi-Fi connection you have set up at home, or whatever Wi-Fi hotspot you happen to be on when you’re out and about, such as a cafe or library. In most ways, it’s like any other normal call, and you still use regular phone numbers.

Why would I want that?

Wi-Fi calling is especially useful when you’re in an area with weak carrier coverage. For example, when you’re traveling to the residential countryside, or you’re in a building with spotty reception. You may already be familiar with using Wi-Fi to send messages when SMS texting is unavailable (apps like Kik and Facebook Messenger provide these services) — and the same applies for when you’re trying to place a call.

What carriers and phones support this service?

Of the four major US carriers, T-Mobile, Sprint, Verizon, and AT&T provide built-in Wi-Fi calling.