Luann Brodbeck, D.S.L., SHRM-SCP, SPHR

Luann earned her B.A. in Business Administration and Psychology from Spring Arbor University and her MBA with a specialization in Organizational Development from Bowling Green State University. After working for a global automotive and building glass organization in the Toledo area for over 15 years, Luann earned her Doctorate in Strategic Leadership from Regent University.  The Online/Residency Doctoral program at Regent allowed Luann to collaborate with over 20 senior ranked individuals from various global business backgrounds.  During this time, Luann focused her research and studies on global organizational strategy, restructuring and implementing change in organizations and growing healthy nondenominational churches to reach the unchurched.

In addition to working for Pilkington North America, Luann has focused over the last twenty years on teaching and coaching adult university students in both online and face-to-face course formats, and developing new Masters level curriculum by utilizing simulations and other cutting edge technology in the classroom and online. She has used her expertise in real world global and North American business and non-profit operations by improving plant and shared service operations based on best practices, promoting process improvement, and leading and/or managing complex technology and strategic projects.

Luann’s career achievements have included:

• Regularly receiving outstanding faculty ratings from adult students in cohort,  online and weekend college courses.
• Leading a successful team effort to reduce Pilkington OE SBU costs and improve profit by $100 million over a five-year period. Coordinated OE business unit member ideas from seven North American plant locations and a tooling/sales center to achieve improvement.
• Transforming “unique by country” Pilkington business processes across Europe, South and North America into one business process design. Served on the U.K. leadership team with fifty international team members from ten countries to identify, select and design the best worldwide business processes. Implemented a project plan for tracking over one thousand activities on the 1.5-year SAP project to meet the implementation deadline.
• Consolidating the shared service financial and accounting groups into one organization to improve morale, enhance individual satisfaction in positions and improve each individual’s knowledge of how his/her job fit into the overall business requirements and delivery of profit and cash flow targets.
• Conducting a risk analysis for a large mega-church (9,000 attendees each weekend in five sites) and implementing improved internal controls which eliminated twelve significant concerns in the church’s external audit report in a 1.5-year period. Led a team of high-capacity volunteers to determine best practices for a   mega-church’s assimilation and equipping ministries. These practices were implemented and increased the involvement and commitment of attendees in reaching the Toledo, OH area for Christ and in meeting the needs of the community.
• Leading several key HR and strategic projects over the last three years to evaluate cultural and environmental factors that affect campus/site alignment, improved payroll and onboarding processes and increased planned giving.
• Leading a N.A. project team to deliver the required JSOX (Japanese Sarbanes-Oxley) Controls Matrix to E & Y (external auditors).  Coordinated with Canada, Mexico and US location (over 120 locations) personnel to deliver proof of effective internal controls to E & Y. No concerns were noted for North America.
• Leading a project team of Controllers, Procurement, AR and Financial personnel in 20 N.A. plant locations and the corporate office to reduce working capital by $40Million in one year and maintain the progress for the next three years. Project analytics were successful in meeting the targets and helped PNA/NSG meet the banking requirements for debt holdings in Japan (global NSG owners).

Areas of Expertise

Leadership, Business Strategy, Organization Development, Non-Profit Operations, Global Business, Cultural Studies, Church Operations and Employee Benefits, Human Resources, Internal Controls, Risk Management, Project Management and Social Responsibility